Our Team

Cathy Stevens
Cathy Stevens has more than 15 years organizational development and effectiveness consulting experience within a diverse range of organizations from municipal governments to Fortune 100 companies. Her project work has included project management from inception to completion, identification of core competencies of organizations and individuals, development of new work processes, redesign of existing outmoded work systems (including OSHA and environmental factors), creation of new job descriptions, evaluating salary and compensation considerations, development and implementation of new evaluation and training systems, and seamless implementation of solutions. Ms. Stevens has guided and facilitated union-management alliances, established conflict resolution systems, redesigned grievance systems, identified best management practices and streamlined processes in facilities from refineries to city hall.

Cathy has delivered presentations on high performance work teams, cooperative labor-management alliances, alternative dispute resolution/mediation, leadership and quality for a variety of national conferences. Ms. Stevens has also published articles entitled, War and Peace: Working with Unions to Create a Quality Culture, Mediation: Critical Path to Client Alignment, Using Technology to Help Implement Quality Management and From Client Satisfaction to Client Delight for a number of diverse sources, including the American Society for Quality, the American Bar Association, Legal Management, and the National Conference on Service Quality.

Client Quotes:

“Cathy Stevens successfully lead us out of a low point in our fledgling partnership. We now have a mutual expectations agreement and decision-making matrix to guide us. Our multi-party relationship between the District and three diverse bargaining units is complex. Cathy’s experience and creative approach towards interest based solutions really paid off for us. She has made a tremendous contribution in a very short period of time.” —Jose Peralez, former HR Director, Santa Clara Valley Water District

“It was a pleasure to have worked with you. The reaction to the sessions and to your leadership has been wonderful. One of our members did go to the Board meeting last night to tell him how powerful the sessions were and to thank them for allowing the MOT team to work through these issues. We have initiated some follow-up steps which closely resemble what we discussed after the session on Tuesday. I hope we’ll get a chance to work together again sometime. You are so skillful with groups. Thanks so much for your work here. It is very much appreciated.” —Greg Kampf, Superintendent, Lompoc Unified School District

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